The breakfast and all of the food was exceptional. The staff very friendly, the prices were very reasonable , our room was spacious, but sparse and a lot of road noise. We had earplugs, which helped and the bed was comfortable. The pressure of the shower was minimal, a huge shower, but not good pressure. Hot water was on and off, so the shower needs improvement. We stayed for 3 nights and enjoyed it, it’s very quiet and peaceful. We spent a day on the dock and used kayaks and paddle boards and spent an afternoon at the pool the next day. Pool is very cared for and clean, its lovely.
Denise
2024年2月
Everything about this hotel is good. It really feels like home. The staff is smiling, the location is very peaceful, beautifully decorated with a deck that allows you to chill and enjoy the sunrise and sunset by yourself. Kayaks and paddle boards are on demand, and the restaurant is very good ! Everything set so well that you could just stay at the hotel and do everything from there ! We loved it
Mounth
2024年12月
Definitely recommend this place with access right to the Lagoon and completely surrounded by the nature. The hotel has his own pier on the lagoon with swings and hammocks and sun beds. We stayed there just 3 nights but if we knew before we would definitely have stayed more because of the peace of mind and the quite atmosphere. Both sunrise and sunset moments were magical. The staff was very kind and offered plenty of activities to explore Bacalar, like the boat tour. Special thank to Benjamin who took care of us for the entire stay with tips and food, adding extra value to our stay. Last but not least breakfast was very good for the price.
Veronica
2023年9月
We loved that the hotel was right on the lake and provided paddle boards & kayaks. The bed was very comfortable anf the shower was hot. The staff were friendly.
Adriane
2024年2月
Beautiful location, next to the lake. Free use of kayaks. Nice swimming pool. Beautiful garden.
Annabel
2024年12月
Nice property and good service! We had a perfect stay thanks to Emma and her team. Private jetty and free kayak available to explore the lagoon. The restaurant is also very tasty ! The spot is magical to watch both sunrise and sunset
Jennifer
2023年11月
The staff here are such kind and lovely people - thank you for treating us so wonderfully. the rooms are very spacious and a cool design. the terrace with the hammock was great. breakfast was light but perfect for us and nice and fresh. the grounds are very well kept and it was great to use the kayaks and stand up paddle board. the hotel is also very peaceful and relaxing
Tanaya
2022年9月
friendly personnel nice location and free kayaks and sup board no sup paddle but only kayak paddle food is nice
Ann
2022年11月
Everything was great. Very nice and helpful staff. Place is beautiful, great access to the lake, with hammocks and place to rest next to the water. Free kayaks and paddles. Very good food in restaurant. I sincerely recommend.
Anna
2024年1月
The staff were super friendly and were quick to respond to the WhatsApp concierge service when we needed a taxi in the evening to Bacalar which was a short ride away. The lakeside location was superb, a couple of sun beds on the deck would have made it perfect and we loved the free kayaks!
Liz
2023年2月